Bt Customer Service Complaints

At openreach, we pride ourselves on making sure we provide excellent customer service.

Bt customer service complaints. As part of its customer contact facilities, bt has a customer complaints line on 0843 254 8920 should you wish to discuss problems with your service. As well as visiting their website, you can call them on 0330 440 1614. We aim to acknowledge your complaint within 4 working days and provide a final response within 8 weeks.

Unfortunately the tv has never worked properly following the aerial installation from tsg. At bt, we use the power of communications to make a better world. +44 150 174 7714 our repair teams are open:

Bt is committed to providing great service and our people are dedicated to ensuring we help you achieve your financial goals. Are you saying i shouldnt be airing issues and complaints about bt service here, because if we are all customers, then surely making the community aware the it isnt all sweetness light when dealing with bt, especially getting a bt complaint progressed or resolved is a good thing. Email warren buckly (head of customer services) on warren.buckley@bt.com.

0800 800 150 from outside the uk: So how does the executive level complaints team at a business giant like bt deal with such issues? Bt has collected 390 reviews with an average score of 1.47.

When bt's customer service left him flummoxed, stuart lauchlan took it up with the ceo's office. For complaints, our customer relations team will be able to support you on 132 135 or you can use the but­ton be­low to lodge a com­plaint on­line. If you’ve already spoken to one of our customer service agents and would like to escalate it, we ask that you put your complaint in writing and send it to csmanager@bt.com.

Bt high level complaints number used to be 0800 731 2762. The contact details for the customer advocate and afca are set out below. I have been asked by many people fed up with poor service for an alternative bt complaints number, so i decided to scour the internet.