Peloton Customer Service Reviews

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Terrible customer service, never any call backs from peloton, their trucking company xpo logistics is a joke.

Peloton customer service reviews. Offer not available for the peloton tread+. The customer service rep used my video and my description of the problem and determined a crank shaft problem and offered to send replacement parts. Peloton offers 0 features such as exercise analytics, compatible mobile app and heart rate monitoring.

Called customer service and was put on hold with billing for over 1/2 hour w. Great product but come on peloton your customer service is completely letting your brand down. No tray or holder for items such as phone, keys, etc.

Reviews from peloton employees about working as a customer service representative at peloton. And i encourage anyone considering a peloton, do not buy. Find helpful customer reviews and review ratings for peloton at amazon.com.

Delivery estimates for your order The user interface for this bike is extremely poor. Used alot of indoor spin bikes and the peloton is one of the best, great quality, easy set up and comfortable to use.

Our website collected and compiled various consumer reviews about nordictrack and peloton as well as customer ratings and recommendations for these brands. I am very happy with the bike and it has functioned well for a full year. I have had my bike for 18 months now.

Mine was delivered to a garden room so quite a way from the drive but no complaints from the delivery guys. My bike is in portland and i can’t get it 'til december 28th. I feel compelled to write this review given the recent reviews during a pandemic and when importing goods into the country/issues at the ports is a problem and beyond peloton’s control.